Last updated: March 2026
Contents
Astral Trade Solutions Limited respects your privacy and is committed to protecting your personal data. This Privacy Policy explains what information we collect, why we collect it, how we use and protect it, and your rights in relation to it.
This policy is written in compliance with the Nigeria Data Protection Act 2023 (NDPA) and applies to all personal data collected through this website and in the course of our business operations.
The data controller for your personal information is Astral Trade Solutions Limited, RC Number 8754907, with registered address at Plot 1959, Road 9, E-27 Estate, Zone E, Apo Resettlement, Abuja, Nigeria. You can contact us regarding data matters at info@astraltradeltd.com.
When you place an order or submit an enquiry through this website, we collect the following personal information:
Full name — to identify you and address your order
Email address — for order related communication
Phone number — for WhatsApp order confirmation and support
Shipping address — to arrange delivery of your order
Order details — the products, quantities and sizes you request
Order notes — any special instructions you provide
We do not collect payment card details, bank account numbers, or any other financial information through this website. Payment arrangements are handled separately and directly via WhatsApp.
We use the personal information you provide solely for the following purposes:
To process and confirm your order or enquiry
To contact you via WhatsApp or email to discuss your order
To arrange and coordinate delivery of your products
To maintain a record of your orders for our business operations
To respond to any questions or complaints you raise
We will not use your personal data for marketing purposes without your explicit consent. We do not sell, rent, or trade your personal information to any third party.
Your personal data is stored securely on our platform, which uses industry-standard encryption and access controls. We implement appropriate technical and organisational measures to protect your data against unauthorised access, disclosure, alteration, or destruction.
While we take every reasonable precaution to protect your data, no method of electronic storage or transmission over the internet is completely secure. In the unlikely event of a data breach that affects your rights, we will notify you and the relevant authority in accordance with the NDPA 2023.
We retain your personal data for as long as is necessary to fulfil the purposes described in this policy and to comply with our legal obligations. In practice this means:
Order records — retained for a minimum of 6 years for accounting and legal purposes
Enquiries not converted to orders — deleted after 12 months
Contact information — retained for the duration of our business relationship with you
Under the Nigeria Data Protection Act 2023, you have the following rights regarding your personal data:
Right of access — you can request a copy of the personal data we hold about you
Right to rectification — you can ask us to correct any inaccurate or incomplete data
Right to erasure — you can request that we delete your personal data, subject to our legal retention obligations
Right to restrict processing — you can ask us to limit how we use your data in certain circumstances
Right to object — you can object to our processing of your personal data where we rely on legitimate interests
To exercise any of these rights, please contact us at info@astraltradeltd.com. We will respond within 30 days. There is no charge for making a reasonable request.
This website is intended for use by businesses and adult individuals only. We do not knowingly collect personal data from anyone under the age of 18. If you believe we have inadvertently collected data from a minor, please contact us and we will delete it promptly.
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will update the date at the top of this page. We encourage you to review this policy periodically. Your continued use of the site after any changes constitutes acceptance of the updated policy.
For any questions about this Privacy Policy or to exercise your data rights, please contact our data officer:
Astral Trade Solutions Limited
Plot 1959, Road 9, E-27 Estate, Zone E, Apo Resettlement, Abuja, Nigeria
Email: info@astraltradeltd.com
Phone: +234 802 828 3693
If you are not satisfied with how we handle your data, you have the right to lodge a complaint with the Nigeria Data Protection Commission (NDPC) at ndpc.gov.ng.
See also our related policies and information.
